Effective Date: October 31, 2024
At Tunelinx, we prioritize the privacy and security of both artists and fans who use our services. This Privacy Policy outlines how we collect, use, and protect your information when using our website and services.
We collect information from two main groups: artists using our platform and fans interacting with the pages created by artists with Tunelinx.
When artists sign up to create pre-saves, smart links, or bio links, we collect:
When a fan pre-saves a song through Tunelinx, we collect:
Fans can unsubscribe from these emails at any time via a link included in the messages.
Additionally, fans who pre-save music using services like Spotify, Deezer, or Apple Music can revoke Tunelinx's access at any time through the following links for each service:
When visitors access a page created through Tunelinx (e.g., pre-save or smart links), we automatically collect:
Note: All visitor data is anonymized, and IP addresses are not stored. It is impossible to track individual users based on their clicks.
For Artists: We use your email address to provide access to the Tunelinx dashboard, communicate account-related updates, and facilitate the management of your pre-saves and smart links. Billing information is used to process payments for subscriptions.
For Fans: Collected email addresses are shared directly with the artists who created the pre-save campaigns. The artists may send you updates about their music. Fans can opt out of these emails at any time.
Visitor Data: Anonymized visitor data (e.g., clicks, country, platform) is collected to improve our service and help artists understand the performance of their links.
Tunelinx does not use cookies by default on the pre-save or smart link pages. However, if an artist connects their Tunelinx account to Facebook Pixel or Google Analytics, third-party cookies from Facebook and Google may be used for tracking purposes. These third-party cookies are subject to the privacy policies of Facebook and Google.
We use a cookie containing a randomly generated UUID (Universally Unique Identifier) to maintain consistent pricing for subscriptions across our site. This cookie allows us to conduct A/B testing on subscription prices to determine the optimal pricing for our services. It is used solely to display the same price in both the site’s marketing pages and the subscription dashboard. The UUID cookie contains no personal data, is used only for session consistency, and expires automatically after 90 days.
Tunelinx does not sell or share any collected information with third parties, except:
We take the security of your personal data seriously:
For Artists: Your email, billing information, and account data are retained for as long as you maintain an active account. However, artists can delete all data associated with their accounts at any time by visiting the following link: Delete Data. Once the account is deleted, all personal and account-related information will be permanently removed.
For Fans: Your email address is stored until you unsubscribe from the artist's mailing list or until the artist deletes it. If you have pre-saved music through third-party services, you can revoke Tunelinx's access via the following links at any time:
You have the right to:
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant updates by posting the new policy on our site and revising the "Effective Date."
If you have any questions or concerns regarding this Privacy Policy, please contact us at support@tunelinx.io.