Terms of Service

Last Modification: January 15, 2026

1. Introduction

These Terms of Service (“Terms”) govern your use of Tunelinx. By creating an account or using the platform, you agree to be bound by these Terms and by our Privacy Policy.

2. Our Service

Tunelinx provides marketing tools for artists and rights holders, including pre-save pages, smart links, and artist pages (the “Service”).

3. Who Can Use Tunelinx

Age Requirements

You must be at least 13 years old (or the minimum legal age in your country) to use Tunelinx.

4. Payments

Plans

When you subscribe to a plan, billing starts immediately. You may cancel at any time, and your subscription will remain active until the end of the current billing period. All payments are non-refundable.

You may upgrade or downgrade your plan at any time. Proration will apply based on what you have already paid.

A valid payment method is required. If payment fails, your subscription may become inactive.

Affiliate Program

Affiliates receive a one-time discount on their first billing cycle: $2 for monthly plans and $5 for yearly plans. After that, standard pricing applies.

5. Use of Tunelinx

Content on Tunelinx

All content uploaded or created using Tunelinx (images, audio, text, links) is the sole responsibility of the user who provided it. Tunelinx does not claim ownership of your content.

Privacy & Data

Our Privacy Policy explains how personal data is collected and processed.

6. Fan Data and Legal Responsibility

When you create campaigns on Tunelinx (such as pre-save or smart link pages), fan data (including email addresses) may be collected through technical integrations (e.g. OAuth with streaming platforms) and made available to you in your dashboard.

You acknowledge and agree that:

  • Tunelinx acts only as a technical service provider for the collection, storage, and transmission of fan data.
  • You are the “data controller” for any fan data you access or export from the platform.
  • You are solely responsible for how you use that data, including ensuring that any communication you send complies with all applicable data protection, privacy, and anti-spam laws.
  • You must not use fan data for marketing purposes unless you have a valid legal basis, including explicit consent where required.

Tunelinx is not responsible for any messages, campaigns, or communications you send using exported data.

7. Marketing and Communications

If you use Tunelinx tools to send emails or notifications, you agree that:

  • You will only send marketing or promotional messages to fans who have explicitly opted in.
  • You will include a valid unsubscribe mechanism in every message.
  • You will promptly honor any unsubscribe or deletion request.

You agree to indemnify Tunelinx against any claims, fines, or penalties resulting from your misuse of fan data or unlawful communications.

8. Uploading and Editing Content

You are solely responsible for all content you create with Tunelinx. You must not upload content that is illegal, infringing, misleading, or harmful, including:

  • Content condoning crimes against humanity
  • Content inciting terrorism
  • Hate or discriminatory content
  • Sexual or violent content
  • Pornographic material
  • Content violating human dignity

You are legally responsible for all content you upload.

Prohibited Use and Impersonation

You may not impersonate any person, brand, or organization or use trademarks without authorization. Fraud, phishing, or impersonation will result in immediate termination.

Reporting Abuse

If you believe a page infringes your rights or is fraudulent, report it via the “Report this page” button or at https://tunelinx.io/report-abuse .

9. Account Removal

By You

You may delete your account at any time in your settings.

By Tunelinx

Tunelinx may suspend or terminate your account if you violate these Terms, misuse fan data, engage in fraud, impersonation, or illegal activity.

10. Limitation of Liability

Tunelinx provides the Service “as is.” We are not responsible for losses, claims, or damages resulting from your content, your campaigns, or your use of fan data.

11. Changes to These Terms

We may update these Terms from time to time. Continued use of Tunelinx after changes means you accept the updated Terms.

Appendix A – Data Processing Agreement (DPA)

This Data Processing Agreement (“DPA”) forms an integral part of the Terms of Service between Tunelinx (“Processor”) and the Artist / Rights Holder / Customer (“Controller”).

1. Roles of the Parties

  • The Artist is the Data Controller.
  • Tunelinx acts as the Data Processor.
  • Tunelinx processes personal data only on documented instructions from the Artist.

2. Description of Processing

Data Subjects: Fans and visitors interacting with campaigns.

Personal Data: Email address, name (if available), country, service identifiers, consent metadata.

Purpose:

  • Operation of pre-save pages, smart links, and artist pages.
  • Transmission of data to the Artist.
  • Sending marketing communications only when explicit consent is given.

Duration: For the duration of the campaign or until deleted by the Artist or data subject.

3. Processor Obligations (Tunelinx)

  • Process data only according to the Artist’s instructions.
  • Ensure confidentiality of personal data.
  • Implement appropriate technical and organizational security measures.
  • Not use personal data for its own marketing purposes.
  • Assist the Artist in responding to data subject requests.
  • Delete or return data upon termination of services.

4. Controller Obligations (Artist)

  • The Artist is responsible for lawful use of fan data.
  • The Artist must have a valid legal basis for all communications.
  • The Artist must comply with all data protection and anti-spam laws.
  • The Artist handles unsubscribe and deletion requests.
  • The Artist indemnifies Tunelinx against claims resulting from misuse of fan data.

5. Subprocessors

Tunelinx may use subprocessors (hosting, analytics, email delivery, payment services). All subprocessors are bound by equivalent data protection obligations. A list is available upon request.

6. Security Measures

  • Encrypted data transmission
  • Restricted access controls
  • Secure hosting environments
  • Regular security reviews

7. Data Subject Rights

Tunelinx assists the Artist in responding to requests for access, deletion, correction, portability, objection, or restriction.

8. Data Breach

Tunelinx will notify the Artist without undue delay in case of a data breach and provide relevant information to meet legal obligations.

9. International Transfers

If data is transferred outside the EU or country of origin, appropriate safeguards such as Standard Contractual Clauses will be used.

10. Termination

Upon termination, Tunelinx will delete or return all personal data unless legally required to retain it.

11. Governing Law

This DPA follows the governing law defined in the Terms of Service.